PRIVACY POLICY

Effective Date: October 1, 2025
Last Updated: October 1, 2025

Boraami ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application ("App") and/or visit our website at https://boraami.app (the "Site").

This Policy complies with global privacy regulations including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable laws.

1. WHO WE ARE

This Privacy Policy applies to all Boraami digital platforms including the Boraami App and website.

Website: https://boraami.app

Contact: contact@boraami.app

2. INFORMATION WE COLLECT

We collect the following categories of information:

A. Information You Provide Directly:
  • Name and email address (via forms, signups, or contact tools)
  • User-generated content (posts, replies, likes)
B. Automatically Collected Information:
  • IP address
  • Browser type and version
  • Device type, OS version, device identifiers
  • Pages visited and time spent (website)
  • Screens visited and actions performed (App)
  • Referring URLs
  • Crash/error logs (App)
  • Approximate geolocation (via IP)
C. Information We Do NOT Collect:
  • Payment data
  • Media uploads
  • Precise geolocation
  • Date of birth (unless required for legal compliance)

3. HOW WE COLLECT DATA

Data is collected through:
  • Direct input (signup forms, support, content interactions)
  • Cookies and browser storage
  • App storage via secure methods
  • Third-party SDKs and analytics tools

4. LEGAL BASES FOR PROCESSING (GDPR COMPLIANCE)

We process your data under the following legal bases per GDPR Article 6:

Legal Bases:
  • Consent: For newsletters, cookies, and optional analytics
  • Contract: To provide core features and services
  • Legitimate Interest: To improve reliability, usability, and performance
  • Legal Obligation: To comply with applicable laws

5. HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Authenticate users and manage sessions
  • Enable app features (posting, replies, likes)
  • Respond to support requests
  • Send newsletters and updates (with consent)
  • Monitor and improve site and app performance
  • Analyze usage trends and resolve errors

6. COOKIES AND TRACKING

On the Website:

We use cookies and similar technologies to:

  • Analyze traffic and behavior
  • Customize and improve user experience

You can manage cookie preferences through your browser. Some features may be affected if cookies are disabled.

On the App: We do not use cookies. Usage tracking is handled via analytics SDKs.

7. DATA RETENTION AND DELETION

We will retain your personal information only for as long as is necessary for the purposes set out in this Policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements.

  • Account Data: We retain the personal data associated with your account for the entire period your account is active. Upon account deletion, we will initiate the deletion process from our active databases within 30 days. Please note that due to our backup and disaster recovery systems, residual copies may take additional time to be permanently removed.
  • Other Data: Non-personal, aggregated data may be retained indefinitely to help us improve our services.

8. INTERNATIONAL DATA TRANSFER AND STORAGE

Your personal information may be processed and stored on servers located outside of the country in which you reside, including in the United States. These countries may have data protection laws that are different from the laws of your country.

However, we take appropriate safeguards to ensure that your data receives an adequate level of protection. We rely on recognized legal mechanisms for these transfers, such as the European Commission's Standard Contractual Clauses, to ensure your rights and protections travel with your data.

By accessing or using our Services, you acknowledge and agree that your personal information may be transferred to, processed, and stored in the United States and other jurisdictions where data protection laws may differ from those in your country of residence. Where required, we rely on lawful transfer mechanisms such as the European Commission's Standard Contractual Clauses. By continuing to use the Services, you expressly consent to such transfers.

9. YOUR DATA RIGHTS AND PROCESS

Depending on your jurisdiction (e.g., GDPR or CCPA), you may have the right to:

  • Access the data we hold about you
  • Correct or delete your personal information
  • Withdraw consent at any time (for marketing or optional analytics)
  • Object to or restrict processing
  • Data portability

Process to Exercise Your Rights:

To exercise any of these rights, please contact us at contact@boraami.app. We will respond to all legitimate requests within 30 days. We may need to verify your identity before processing your request. If we require more time, we will inform you of the reason and extension period.

10. CHILDREN'S PRIVACY

Our app and website are not intended for children under 13. We do not knowingly collect personal data from anyone under this age. If we become aware of such data, we will delete it immediately.

11. DATA SECURITY

We implement technical and organizational measures to protect your information, including:

  • Encrypted storage of access tokens
  • Secure servers and API communications
  • Access controls and logging

While we strive to use commercially acceptable means, no method is 100% secure.

12. DATA SHARING

We do not sell or rent your personal information.

We may share information:

  • With service providers under confidentiality agreements
  • As required by law or legal process
  • To enforce our rights or protect safety

13. THIRD-PARTY SERVICES

We use trusted third-party providers to operate, analyze, and improve our services:

ServicePurpose
Amplitude AnalyticsIn-app usage tracking
SentryError/crash reporting
Expo Secure StoreSecure token storage (App)

These services may use cookies, local storage, or SDKs. We do not control their individual privacy practices and recommend reviewing their respective privacy policies.

14. THIRD-PARTY LINKS

Our platforms may contain links to external websites. We are not responsible for their content or privacy practices. Please review their policies before sharing data.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated 'Last Updated' date. Continued use of our app or website indicates acceptance.

16. GOVERNING LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of the United States. For users located in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) shall apply with respect to the processing of your personal data. By using our Services, you acknowledge and agree that your personal information may be subject to such applicable laws.

17. CONTACT US

For questions or concerns about this Privacy Policy, contact us at:

Email: contact@boraami.app

Thank you for trusting Boraami.